Frequently Asked Questions
How do I contact the payment card brands?
FAQ Response
Contact details for the payment brands are provided below:
American Express
Website: http://www.americanexpress.com/datasecurity
Email: AmericanExpressCompliance@trustwave.com
Discover
Website: https://www.discovernetwork.com/en-us/
For questions about the DISC program:
https://www.discovernetwork.com/en-us/business-resources/fraud-security/pci-rules-regulations/
Email: DISCCompliance@discover.com
JCB
Website: http://www.global.jcb/en/products/security/data-security-program/
Email: riskmanagement@jcbati.com
MasterCard
Website: http://www.mastercard.com/sdp
Email: sdp@mastercard.com
Visa
Canada, the U.S., Latin America and the Caribbean
Website: http://www.visa.com/cisp
Email: cisp@visa.com
Visa Europe
Website: http://www.visaeurope.com/ais
Email: datasecuritystandards@visa.com - for member and merchant requirements
Email: pcidsseurope@visa.com - for service provider requirements
Asia Pacific
For Merchant Requirements
Website: https://www.visa.com.sg/support/small-business/security-compliance.html
Email: vpssais@visa.com
For Service Provider Requirements
Website: https://www.visa.com.sg/partner-with-us/pci-dss-compliance-information.html
Email: pciagents@visa.com
Central Europe, Middle East & Africa
Website: http://www.visa.com/cisp
Email: pcicemea@visa.com
Visa PIN Security Program
Website: http://www.visa.com/pin
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following link: https://www.pcisecuritystandards.org/get_involved/affiliate_members.php
July 2020
Article Number 1142