Merchants or service providers are encouraged to submit feedback about their QSA/ASV through the feedback form available on our website at https://www.pcisecuritystandards.org/tech/supporting_documents.htm QSAs and ASVs are contractually obligated to provide feedback forms to all of their clients upon completion of services. These completed forms should be submitted directly to the Council at firstname.lastname@example.org or email@example.com. The PCI Security Standards Council will consider all feedback regarding QSAs/ASVs and will address issues as needed on an individual basis.
Article Number 1036
I have had an external vulnerability scan completed by an ASV – does this mean I am PCI DSS compliant?
How does Triple DEA (TDEA) impact ASV Scan results?
What are the Council’s requirements for QSA and ASV Companies to maintain a Quality Assurance (QA) manual?
How does my company become a qualified assessor (QSA, PA-QSA, QSA (P2PE), PA-QSA (P2PE)), or Approved Scanning Vendor (ASV)?
How would an identified Denial of Service (DoS) vulnerability affect a company's ability to pass a PCI DSS vulnerability scan from an Approved Scanning Vendor (ASV)?