Frequently Asked Questions

< Back to search page

Are OEMs and/or hardware/software resellers subject to PCI DSS Requirements 12.8 and 12.9?

FAQ Response

Original equipment manufacturers (OEMs) and equipment resellers may provision equipment initially for the CDE, but once the equipment has been provisioned, they may no longer be involved in the day-to-day operation of the product.  If the OEM simply provides a product and is not involved in its operation or maintenance, they would not be expected to implement agreements for the purposes of meeting Requirements 12.8 and 12.9.

However, if the OEM or reseller also provides additional ongoing services—such as supporting the ongoing operation of the equipment or software—or has access to their customer’s CDE, then the agreements described in 12.8 and 12.9 would be applicable for the services being offered.

Refer to PCI DSS and PA-DSS Glossary of Terms, Abbreviations, and Acronyms  for definition of Service Providers.
 
 

June 2016
Article Number 1427

Related Articles

What are acceptable formats for truncation of primary account numbers?

Does a QSA need to be onsite at the client’s premises for all aspects of a PCI DSS assessment?

How does encrypted cardholder data impact PCI DSS scope for third-party service providers?

How does encrypted cardholder data impact PCI DSS scope?

What type of assessor signatures are allowable for PCI SSC attestation documentation?